Contact us

Legal & General

For general enquiries about Pace DC, automatic enrolment or information about your own benefits, please contact Legal & General:

The Pace DC helpline: 0345 026 8689

The Legal & General automatic enrolment opt out helpline: 0345 026 8982

Email: cooppensions@landg.com

Email should only be used for general enquiries and not for submitting personal information.

Address
Legal & General Trustee Services Team
Ground Floor Knox Court
10 Fitzalan Place
Cardiff
CF24 0EB

Whenever you contact Legal & General, please quote your national insurance number and policy number (if known).

The Co-op Pensions Department

If you have a question about Pace DB or one of the Co-op's other schemes, please contact:

Phone: 0330 606 1000*

Email: staffpensions@coop.co.uk

Email should only be used for general enquiries and not for submitting personal information.

Co-operative Group Limited
Pensions Department
Department 10406
1 Angel Square
Manchester M60 0AG

*Please note: This telephone number is only for current and former employees of the Co-op who are members of Pace or another Co-op scheme. If you have a personal pension plan with CIS, please call 0345 605 7777. 

If you have any questions about United, Yorkshire or Plymouth, please contact:

Pensioner members

For questions about the payment of your pension:

In writing: 
Pensions Payroll Team
HR People Services
Co-operative Group Limited
7th Floor
1 Angel Square
Manchester M60 0AG

By phone: 0330 606 9449

Deferred and closure members

If you have any questions in relation to your pension, or would like any more information, please contact the Fund’s administrator, Mercer:

In writing:
Mercer Limited
4th Floor
4 St Paul’s Square
Old Hall Street
Liverpool
L3 9SJ

Phone: 0370 010 1461

Please quote your full name, address, date of birth, the name of the Fund and your National Insurance number when making contact.

Email: Co-opGroupPensions@mercer.com

Email should only be used for general enquiries and not for submitting personal information.