Contact us

Team members
 

Legal & General

For general enquiries about Pace DC, automatic enrolment or information about your own benefits, please contact Legal & General:

The Pace DC helpline: 0345 026 8689

The Legal & General automatic enrolment opt out helpline: 0345 026 8982

Email: cooppensions@landg.com

Email should only be used for general enquiries and not for submitting personal information.

Address
Legal & General Trustee Services Team
Ground Floor Knox Court
10 Fitzalan Place
Cardiff
CF24 0EB

Whenever you contact Legal & General, please quote your national insurance number and policy number (if known).

Pace DB, Somerfield Pension Scheme, Sheards Scheme or Leeds Managerial Scheme Members

The Co-op Pensions Department

If you have a question about Pace DB or one of the Co-op's other schemes, please contact:

Phone: 0330 606 1000*

Email: staffpensions@coop.co.uk

Email should only be used for general enquiries and not for submitting personal information.

Co-operative Group Limited
Pensions Department
Department 10406
1 Angel Square
Manchester M60 0AG

*Please note: This telephone number is only for current and former employees of the Co-op who are members of Pace or another Co-op scheme. If you have a personal pension plan with CIS, please call 0345 605 7777.  

Pace DB Members who transferred in from the former Plymouth Fund or the former Yorkshire Fund in 2021

Mercer

If you have a question about your benefits which were transferred to Pace DB when the Plymouth Fund and Yorkshire Fund merged with Pace DB on 12 March 2021, please contact the administrator, Mercer:

Phone: 0370 010 1461

Email: Co-opGroupPensions@mercer.com

Email should only be used for general enquiries and not for submitting personal information.

Mercer Limited
4 St Paul’s Square
Old Hall Street
Liverpool
L3 9SJ

Please give your full name, address, date of birth, the name of the Fund and your National Insurance number when making contact.

If you have any questions about United, Yorkshire or Plymouth, please contact:

Pensioner members

For questions about the payment of your pension:

In writing: 
Pensions Payroll Team
HR People Services
Co-operative Group Limited
7th Floor
1 Angel Square
Manchester M60 0AG

By phone: 0330 606 9449



Deferred and closure members

If you have any questions in relation to your pension, or would like any more information, please contact the Fund’s administrator, Mercer:

In writing:
Mercer Limited
4th Floor
4 St Paul’s Square
Old Hall Street
Liverpool
L3 9SJ

Phone: 0370 010 1461

Please quote your full name, address, date of birth, the name of the Fund and your National Insurance number when making contact.

Email: Co-opGroupPensions@mercer.com

Email should only be used for general enquiries and not for submitting personal information.